01
Talk to us.
One address, read by people who build the product. hello@rocketmail.ai
Sales questions, support, a bug you found, a feature you need, or a question about a clause in the terms all go to the same place. We answer within one business day.
There is no contact form. A form would only put a worse version of this page in front of an address we were going to read anyway.
02
Security and disclosure.
Vulnerability reports go to security@rocketmail.ai. We acknowledge within one business day.
Good-faith research is welcome and we will not take legal action against researchers who follow the disclosure policy on the security page. Public credit in the changelog if you want it, a silent fix if you would rather.
03
Data protection requests.
Requests to access, correct, or delete personal data go to hello@rocketmail.ai. We answer within one month, as the UK GDPR requires.
If your request concerns data inside a RocketMail customer's mailbox or CRM, that customer is the controller and we are their processor. Write to us anyway and we will identify them and help them respond.
Our Privacy Policy explains what we hold and why, and the Data Processing Agreement covers processing we do on a customer's behalf.
04
Company details.
RocketMail is a product of MARTECHSOL LTD.
Legal notices may be sent to the registered office, or to hello@rocketmail.ai.